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What You Need to Know About Flexiti Financing

Written by Nicholas Carchidi | Jul 30, 2025 1:00:00 PM

Est. Reading Time: 5 Mins

Furnishing a home can quickly become one of the most significant expenses homeowners face. Whether you're adding one key piece to complete a room or starting from scratch, high-quality furniture often comes with a high price tag. For many, paying in full upfront isn’t always possible or practical.

At La-Z-Boy Ottawa, Gatineau & Kingston, we recognize that comfort, style, and durability shouldn't be out of reach due to cost. 

That’s why we offer Flexiti Financing, a flexible, customer-friendly solution that helps you break large purchases into smaller, manageable payments. This article will walk you through what Flexiti is, how it works, and what to consider before applying.

Key Takeaways:

  • Flexiti is a Canadian-based financing service offering buy now, pay later solutions.
  • Available at La-Z-Boy Ottawa & Kingston for equal and deferred payment plans.
  • Applications are quick and can be completed online or in-store.
  • Payments start shortly before or at the time of delivery.
  • Financing applies to both in-stock and custom furniture purchases.
  • Quebec residents follow slightly different payment rules under Flexiti.

 

In This Article…

  1. What is Flexiti Financing?
  2. How Does Flexiti Financing Work at La-Z-Boy?
  3. How to Apply for Flexiti
  4. What to Know About Payment Terms
  5. What If You Need a Refund?
  6. Special Rules for Quebec Residents
  7. Is Flexiti Financing Right for You?
  8. FAQ About Flexiti

 

 

What is Flexiti Financing?

Flexiti Financing is a third-party financing provider that offers revolving credit solutions tailored to retail purchases. Instead of paying a large sum upfront for a major purchase like furniture, Flexiti lets you split the total cost into monthly payments over a specified term.

The company offers various financing plans, such as equal monthly payments and deferred payment options, which allow consumers to delay payment for a set period. This makes it easier to manage cash flow while still investing in durable, high-quality furniture.

Flexiti partners with over 8,000 retailers across Canada, including home furnishings, electronics, fitness, and jewelry providers. With flexible financing terms, fast approval processes, and digital account access, it provides a modern alternative to traditional credit card payments.

 

 

How Does Flexiti Financing Work at La-Z-Boy?

At La-Z-Boy Ottawa, Gatineau and Kingston, Flexiti financing is designed to offer customers a way to purchase premium, long-lasting furniture without needing to pay the entire amount upfront

Instead, customers can divide the total cost of their purchase into smaller, more manageable payments over time. This allows homeowners to invest in high-quality pieces, like power recliners, customized sectionals, or solid wood bedroom sets, without delaying the decision due to budget concerns.

Payment Plan Options

1. Deferred Payment Plans

You purchase your item now and begin payments later—perfect if you're waiting for a custom order or want to delay the financial impact.

  • Start 3, 6, or 12 months after your delivery date
  • No monthly payments during the deferment period
  • Useful for larger orders where customers want time to save

    2. Equal Monthly Payment Plans

These plans begin shortly before your item is delivered and break down the total cost into fixed monthly installments.

  • 12 or 24-month terms available
  • Begins once your furniture is booked for delivery
  • Each payment is evenly divided across the term

While both options offer flexibility, it’s important to remember that the plan also includes admin fees and a tax deposit. These are paid upfront when you finalize the purchase.

 

How to Apply for Flexiti

Applying for Flexiti is simple, and you have two ways to do it: online or in-store. If you’re shopping from home or want to prepare in advance, you can head to flexiti.com to submit your application. 

It takes just a few minutes and involves filling out basic personal, financial, and employment information. Here are some things to look out for…

  • Contact information (name, address, email, phone number)
  • Employment and income details
  • Housing status (own or rent)
  • Annual household income
  • Personal identification details

This information helps determine your creditworthiness and eligibility. Once submitted, most applications are processed instantly, giving you a financing decision in minutes.

In-Store Application

You can also apply while shopping at a La-Z-Boy Ottawa, Gatineau or Kingston showroom. Speak with a design consultant, who will assist you in applying a secure system. Bring a government-issued photo ID and relevant personal information to speed up the process.

Approval depends on your financial profile. If you're not approved, it may be due to low credit, high debt-to-income ratio, or lack of credit history.

 

What to Know About Flexiti Payment Terms

Flexiti’s payment terms are designed to give you some breathing room, but it’s important to understand when your plan begins. At La-Z-Boy Ottawa, Gatineau & Kingston, payments don’t start when you make your purchase. They begin either shortly before or after your furniture is delivered, depending on the plan you choose.

With equal monthly payment plans, your first installment begins once your delivery is booked. For deferred plans, payments are postponed for 3, 6, or 12 months after delivery, depending on your selection. This is ideal for customers who want time to manage other expenses before starting their repayments.

Regardless of the plan, Flexiti gives you a 25-day grace period before charging interest. That means once your payments begin, you have just under a month to submit your first payment before interest is added to your balance.

There are also upfront costs to factor in. These include an admin fee, which varies based on your plan, and a deposit on the tax portion of your purchase. These fees are paid when the financing agreement is finalized and are not included in your monthly installments.

 

What If You Need a Refund?

Returns and refunds are always a concern when financing is involved. The good news is that Flexiti integrates well with La-Z-Boy’s refund policy. If you’re unsatisfied with your purchase, La-Z-Boy will initiate the refund directly to your Flexiti account.

This process usually takes a few business days and returns the funds to the credit line you used for the purchase. If you applied in-store, a La-Z-Boy team member can help process the refund for you. If you applied online, you may need to contact Flexiti directly to confirm the refund has been posted to your account.

It’s worth noting that admin fees may not always be refundable, especially if they’ve already been processed. Still, the flexibility of being able to return a financed item with minimal hassle is a significant benefit of this system.

 

Special Rules for Quebec Residents

If you’re a Quebec resident shopping at La-Z-Boy Ottawa, Gatineau or Kingston, it’s important to know that Flexiti’s financing terms follow slightly different rules due to provincial consumer protection laws. 

While the core service remains the same, there are a few financial obligations that differ from what customers in other provinces experience, especially when it comes to deferred payment plans.

Key Differences:

  • Minimum Monthly Payment: Even during deferred periods, Quebec customers must make a monthly payment equal to 5% of their outstanding balance.
  • No Flexiti Admin Fee: Flexiti waives its standard admin fee in Quebec; however, La-Z-Boy’s internal admin fee still applies as part of the store’s policies.
  • Annual Fees: Some Flexiti plans may include an annual fee. This depends on the specific financing program selected, so it's important to review your agreement in full.

These adjustments are in place to ensure financial transparency and maintain accountability throughout the duration of your financing agreement. While they may seem like minor changes, they can affect your budgeting strategy and overall payment timeline. 

Make sure to clarify any uncertainties with a sales consultant before committing to a plan, especially if you're financing a larger purchase or considering a deferred option.

 

Is Flexiti Financing Right For You?

Flexiti can be a great option if you're looking to invest in quality furniture while keeping your initial costs low. At La-Z-Boy, we understand that premium furniture comes at a higher price point, which can be a hurdle for many shoppers. 

With equal monthly payment plans or deferred payment options, Flexiti allows you to take home what you need now while spreading the cost over time. This can make your furniture purchase feel far more manageable and less financially overwhelming.

However, just because you're spending less at the start doesn't mean the obligation disappears. Before applying, it’s important to assess your long-term financial stability

Ask yourself if you’ll be able to keep up with payments once they begin. Will you have room in your budget in three, six, or twelve months? Will your financial situation remain consistent throughout the repayment period? If you're unsure, it may be worth considering a shorter plan or a different purchasing strategy.

Another advantage of Flexiti is its flexibility outside La-Z-Boy. Once you have an account, you can shop with over 8,000 participating retailers, both online and in-store. These include not only furniture outlets, but also businesses in electronics, fitness, and jewelry. 

That said, while Flexiti works with reputable retailers, it’s still wise to be cautious with your financial data. Stick to trusted websites and familiar businesses to help protect yourself from credit card fraud or suspicious transactions.

 

FAQs About Flexiti Financing at La-Z-Boy

Does Flexiti affect your credit score?

Yes. Flexiti performs a credit check when you apply. Timely payments help build credit; missed payments can negatively affect it.

Can I pay off my Flexiti plan early?

Yes. You can pay off your balance early without any penalty or extra fees.

Are Flexiti interest rates competitive?

Many plans are interest-free if paid within the terms. Otherwise, interest may apply. Check your agreement for specific rate details.

Can I use Flexiti at other stores?

Yes. Flexiti is accepted at over 8,000 retailers across Canada, including electronics, fitness, and jewelry stores.

What if I don’t qualify for Flexiti?

If you're not approved, consider other payment methods like La-Z-Boy’s financing alternatives or saving up for the purchase.

What's Next?

Flexiti Financing may sound a little daunting to those not familiar with online payment plans or financing options, but rest assured, it is a safe and easy tool that millions of people use every day.

If you still would like to learn more about Furniture Financing and What to Expect, take a look at this article.

Now that you feel a little more acquainted with Flexiti and its services, why not sign up today? Getting approved is easy and can be done with the click of a button!

You may also be interested in using the service at any of our local La-Z-Boy Ottawa, Gatineau & Kingston locations. Check us out online or book an appointment online before coming in. Our design consultants are always eager to lend a helping hand. Take advantage of our interior design services to see how our furniture can fit in your home. 

You can also learn more about our living room furniture selections at La-Z-Boy by checking out This Comprehensive Furniture Buyer’s Guide.

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