Questions to Ask Yourself When Buying La-Z-Boy Furniture

Est. Reading Time: 8 Mins

Are you in the market for new furniture but not sure where to begin? Sometimes not knowing where to start can feel daunting, leaving you paralyzed with fear.

Well, fear no more! This comprehensive guide to La-Z-Boy furniture will walk you through everything you need to know about our Ottawa and Kingston locations before making your purchase. With over 90 years of experience in manufacturing and retailing furniture, La-Z-Boy offers a wide array of options to suit any need. Whether you’re looking for sofas, sectionals, recliners, or other living room needs, we've got you covered.

Key Takeaways

• Quality Furniture: La-Z-Boy offers exclusive high-quality products that are GreenGuard certified. This means our furniture is not made with high levels of VOCs.
• Wide Selection: La-Z-Boy has a variety of furniture styles that range from traditional to modern and even transitional pieces that are tailored to multiple households.
• More Than Just The Living Room: There are many types of furniture to choose from, including sectionals, sofas, loveseats, and the all-famous La-Z-Boy recliner. La-Z-Boy also stretches outside the living room to provide dining room and bedroom furniture!
• Higher Price Range: La-Z-Boy can be expensive, which is why it may not be meant for everyone. However, the reason why our furniture is at a higher price range than some other stores is because of the quality of materials used, which are meant to last a long time.
• Take Measurements: When furnishing any living space, it is always important to measure not only the room you want to place things in but also the furniture itself. 

In This Article...

1. What is the Quality at La-Z-Boy?
2. Why Should You Shop at La-Z-Boy?
3. What’s it like Shopping at our Ottawa and Kingston locations
4. Do You Need Interior Design Services? 
5. Delivery or Pick Up?
   
   

What is the Quality Like at La-Z-Boy Ottawa & Kingston?

One of the biggest concerns we get is making sure our furniture lasts for a while. After all, with our prices being a little above most people’s budget, we can understand why you would want to be 100% certain of your choice. 

La-Z-Boy products are designed to last, incorporating the latest styles and attentive customer service. While investing in La-Z-Boy furniture can be significant, the superior materials, skilled North American craftsmanship, and advanced construction methods ensure it’s a worthwhile investment. 

La-Z-Boy's furniture is made with premium fabrics, leathers, and high-resiliency foam cushions, and offers unique features like adjustable reclining mechanisms and patented ComfortCore® cushions. Despite some common issues, the overall quality and durability of La-Z-Boy products are highly regarded.

For a more detailed explanation, refer to the full article on the quality of La-Z-Boy furniture.

Premier Construction

La-Z-Boy's Premier Construction, featured on our stationary and Duo furniture pieces, ensures that each piece of furniture is built to last. Key features include:

• Kiln-Dried Hardwood Frames: Provides a sturdy and durable foundation for your furniture.
• High-Density Foam Cushions: Offers superior comfort and support.
• Sinuous Spring Systems: Ensures even weight distribution and prevents sagging over time.

To learn more about La-Z-Boy Premier Construction, take a look at this article.

Toxic Free Furniture!

La-Z-Boy prioritizes the safety and health of its customers by using non-toxic materials and adhering to stringent safety standards. Our products are approved by the Upholstered Furniture Action Council (UFAC) and meet California's stringent fire safety guidelines. 

La-Z-Boy furniture is also certified under the UL Green Guard program, which reduces chemical emissions and improves indoor air quality. This certification also ensures that La-Z-Boy furniture is a safe and eco-friendly choice for your home.

To learn more about whether La-Z-Boy Furniture is Toxic, check out this article.

Why Should You Shop at La-Z-Boy?

Shopping at La-Z-Boy offers numerous benefits, ensuring you receive high-quality, customizable furniture that fits your unique style and needs. Here are the key reasons why La-Z-Boy stands out from the rest of the crowd:

Wide Selection

La-Z-Boy offers a vast array of furniture options for every room in your home, all with the quality crafted materials mentioned in the previous section. Our selection of recliners is unmatched by any other retailer in the Ottawa and Kingston regions.

Whether you’re looking for a cozy recliner for your living room, a stylish dining table, or a comfortable bed for your bedroom, La-Z-Boy has you covered. Our extensive selection understands our audience, which is why it includes everything from traditional to modern styles, ensuring you find the perfect piece to suit your taste.

Our product range includes sofas, sectionals, loveseats, chairs, ottomans, recliners, dining sets, and bedroom furniture. Each category offers various styles, sizes, and configurations to accommodate different preferences and space requirements. This wide selection ensures that you can furnish your entire home with pieces that reflect your style and meet your functional needs.

Customization Options

With La-Z-Boy, you can create furniture that truly reflects your style. We offer over 900 fabric and leather choices, various cushion types, and multiple customization features. Whether you prefer bold patterns or classic neutrals, you can design a piece that perfectly matches your decor and meets your comfort needs.

Customization options also include selecting cushion firmness and adding special features like contrasting welt trim or wood leg finishes. You can also upgrade reclining furniture with options like power recline, adjustable headrests, and lumbar support. 

This level of customization ensures that each piece is uniquely suited to your preferences and lifestyle. To learn more about Custom Furniture at La-Z-Boy, take a look at this article.

Special Features

Our furniture includes exclusive features designed for maximum comfort and functionality. From adjustable headrests and lumbar support to heat and massage options, La-Z-Boy recliners and other pieces are equipped with innovative features that enhance your comfort and convenience. 

La-Z-Boy recliners offer 7 Exclusive Features not found anywhere else:

• Independent Reclining Back: Allows the user to recline the back of the sofa while keeping the seat stationary.
• Three-Position Locking Footrest: Locks into three unique positions, allowing the user to customize their comfort level.
• Double-Locking Footrest: Used as a safety feature so that the footrest does not drop abruptly.
• Adjustable Height Legrest: Allows the user to recline back into multiple positions.
• Hinged Seat & Back: The seat and back cushions are hinged together, meaning no gaps in the furniture frame when you recline.
• Four-Sided Unibody Frame: All four sides of the sofa frame are connected, so stress and pressure placed on the sofa are evenly distributed.
• Adjustable Reclining Tension: Users can adjust the reclining tension based on their weight and strength by loosening or tightening the wingnuts underneath the frame.

Warranty and Protection

Investing in La-Z-Boy furniture means you’re backed by our comprehensive warranty and protection plans. Our standard warranty covers the repair or replacement of the frame, spring systems, and mechanism, given that they are quality-crafted and built for long-lasting comfort.

For full details of the Limited Lifetime Warranty, check out this full La-Z-Boy warranty breakdown.

Additionally, exclusive to Ottawa and Kingston customers, La-Z-Boy offers a special 5-year extended protection plan, providing peace of mind that your furniture is safeguarded against unexpected issues. This ensures you can enjoy your La-Z-Boy pieces for years to come, knowing they are well-protected.

The extended protection plan covers various potential issues, including accidental damage, structural defects, and wear and tear. This comprehensive coverage allows you to relax and enjoy your furniture without worrying about potential problems. 

What's It Like Visiting Our Furniture Stores in Ottawa & Kingston?

Before making your purchase with us, you might be asking yourself what the process is like at one of our stores.

First things first, before coming into a store, you’ll want to know a couple of things you can figure out in your room. Here are a few things to take into consideration:

• Measure Your Space: Take room measurements before purchasing any new furniture. Don’t forget to consider any doorways, windows or any other obstructions that could create an awkward placement. It might also be great to measure your delivery path so that there are no surprises. To learn more on how to measure your room, read this article. 
• Take Photos: Sometimes measurements aren’t enough. To help your sales consultant visualize your room, take photos of it so they can help you better.
• Keep in Mind External Factors: Some external factors to think about are the number of people that will be using this furniture piece, or what type of style the other furniture pieces are in your room already. 

Once you’ve considered these factors, you can come to one of our stores. These factors are not a must-have, but we encourage customers to give our sales consultants as much information as possible to better assist you.

Once you enter one of our showrooms, you will be met by one of our talented sales consultants. Some common questions they may ask you first is “What kind of furniture are you looking for?”, “Are you looking for fabric or leather?”, or  “What brings you in today?”.

After answering a couple of their questions, they will show you a couple of furniture frames to try out. Once they see you sitting in a specific furniture item, not only will you be able to say this is or isn’t right for you, but they will also be able to say if this frame best compliments you. 

Pro Tip: The best way to tell if a furniture frame compliments you is if your feet are both planted on the ground flat and your legs are at a 90-degree angle. Your head should also be in contact with the headrest of the frame, not above or below it. This is also what a sales consultant looks out for.

Once you figure out which furniture is right for you, you can safely decide to purchase one of our La-Z-Boy products. If you're still uncertain after your first visit, our sales consultant will send you some information through email to help you better understand a certain product and come to a decision easily.

For specific pieces for your home, La-Z-Boy has many frames and furniture pieces to choose from. Check out our buyer’s guides below for more info:

• Top Tips To Consider When Purchasing a La-Z-Boy Recliner
• How to Find the Perfect La-Z-Boy Sofa in Ottawa
• Choosing the Right Sectional for Your Home

Shopping at La-Z-Boy When You're Elderly

Shopping at La-Z-Boy as an elderly customer is designed to be a comfortable and accommodating experience. La-Z-Boy showrooms are fully wheelchair accessible, and each location offers wheelchairs for customer use. What’s more, each store layout is spacious, making it easy for wheelchair users to navigate. 

For those with mobility issues, La-Z-Boy provides options to visit during less busy times or even schedule after-hour appointments for immunocompromised individuals. This personalized service was introduced during the pandemic, but can still be arranged if some customers prefer to shop in a stress-free environment.

La-Z-Boy’s sales consultants are trained to assist elderly customers thoughtfully, taking the time to understand their needs and recommending suitable furniture pieces, whether it's power recliners for ease of use or stationary furniture for a simpler setup. To learn more about Shopping at La-Z-Boy for the Elderly, take a look at this article.

Do You Need Interior Design Services?

When speaking to a sales consultant in-store, you may realize that you may have more than just one furniture item. Maybe you realize that you want more, thus needing more help. If that’s the case, your sales consultant can help you qualify for our interior design services.

With La-Z-Boy’s complimentary interior design services, you’ll receive personalized attention and expert advice to create a room that reflects your unique style and needs. Our designers work closely with you to ensure every detail is perfect, making the process enjoyable and stress-free.

Here is how it works in a nutshell…

1. Meeting the Interior Designer: After your initial consultation, you’ll meet with one of our interior designers. This can happen in-store or at your home. In-home visits allow designers to see your space firsthand, bringing samples and swatches to help you visualize the possibilities.
2. Creating the Design Plan: Based on your preferences and the initial consultation, our designer creates a detailed floor plan and 3D model. This plan includes furniture placement, colour schemes, and decor suggestions, allowing you to see how everything will come together.
3. Final Presentation and Approval: You'll review the design plan with your interior designer, making any necessary adjustments. This presentation ensures you are happy with the proposed layout and selections before finalizing your purchase. Within this process, it is okay to not know if you like the idea or not. After all, it is your money being spent here. If you don’t like something in the presentation, voice your concern and our interior designers will do everything they can to fix the problem.
4. Placing Your Order: Once the design is approved, our team will place your furniture order. This step can take some time, especially for custom pieces, but we keep you updated throughout the process.

La-Z-Boy also has an interior design contest that you can enter to win up to $400 of a gift card. To learn more take a look at our contest page.

To learn more about what to expect when working with an interior designer at La-Z-Boy, take a look at this article.

Delivery or Pick-Up?

When purchasing a recliner, you’ll need to consider the delivery options available.

La-Z-Boy offers white glove delivery for $129.99 within Ottawa & Kingston, with additional services available for an extra fee. This service ensures that your new recliner is delivered and set up with care, allowing you to enjoy it immediately without any hassle.

If you prefer to save on delivery costs, you can pick up your new recliner from the store. Some recliners come apart for easier transport, making it convenient to bring your purchase home yourself.

To learn more about our delivery services, read this article.

What's Next?

You now have all the knowledge necessary to make a more informed decision when shopping for La-Z-Boy furniture. Shopping at La-Z-Boy guarantees you’ll receive high-quality products, personalized service, and a wide range of options to make your home comfortable and stylish. 

If you’d like to browse our furniture selection in person visit one of our La-Z Boy Ottawa and Kingston stores today or schedule a visit online before coming in. 

Our sales consultants are always eager to lend a helping hand. Not only are they trained in knowing the large variety of furniture offered at La-Z-Boy, but they are also experts in furniture fitting and design.

You can also take advantage of our complimentary interior design services to see how our living room furniture could fit in your home.

Related Articles:

Problems with Leather Furniture

How to Find the ACK Number on La-Z-Boy Furniture

Where is La-Z-Boy Furniture Made?