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Sofa World vs. La-Z-Boy: A Comparison of Living Room Furniture Retailers

June 27, 2023

Sofa World vs. La-Z-Boy: Living Room Furniture Featured Image

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As you may already know, La-Z-Boy is known for being one of the best furniture stores that sell recliners. In fact, recliners and La-Z-Boy are more synonymous than you think.

As known as the inventors of the recliner itself, La-Z-Boy strives to sell high-quality furniture for many to enjoy. But even though we do our best to deliver on our promises, not everyone believes we are right for them.

And this is okay! We understand that there are plenty of furniture stores in the sea! Take Sofa World, for example, one of the many places in Ottawa to look for your next recliner.

However, what sets Sofa World and La-Z-Boy apart from each other, as well as any similarities they share? If you're contemplating between these two retailers, discover which one might be the optimal option for your needs by exploring our in-depth comparison article. 

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In This Article…

  1. Brief Descriptions of Each Retailer
  2. Living Room Furniture Selection
  3. Where It’s Made
  4. Customization Options
  5. Interior Design Services
  6. Cost 
  7. Warranty
  8. Delivery
  9. Where to Buy (Ottawa & Kingston)


Brief Descriptions of Each Retailer

Before we dive into a detailed comparison, let’s familiarize ourselves with both retailers. 

Sofa World Ottawa

Sofa World is a family-owned, Canadian-based furniture company in Ottawa, Ontario. This is not to get confused with other suppliers out there who also have the same name or similar names. 

It is unknown when they were established or for how long they have been in the Ottawa region, but there are two locations within the capital city, one on Merivale Road and the other on St. Laurent Boulevard.

As a company, they currently employ about 50 employees, which may not seem like too much, but they certainly get the job done with on-time deliveries and excellent customer service.

As of the date this article was published, Sofa World has maintained a commendable rating of 4.3 stars and 4.6 stars on Google Reviews for their respective locations.

La-Z-Boy Ottawa & Kingston

La-Z-Boy is an American company established in Michigan, United States, over 90 years ago. 

Although the company has American roots, the Ottawa and Kingston locations have been locally owned and operated by the Maxwell family since 2011.

La-Z-Boy is renowned for its high-quality furniture that is both stylish and comfortable. In fact, one of its popular catchphrases is “style meets comfort,” which perfectly captures the essence of its brand.

Although La-Z-Boy is known for its high-quality living room furniture, the company also offers furniture for other rooms, such as the bedroom and dining room. Additionally, La-Z-Boy also offers a wide variety of home accessories and decor.

La-Z-Boy operates three locations within Ottawa, namely Kanata, Gloucester, and Huntclub, in addition to their location in Kingston.

As of the date this article was published, La-Z-Boy Ottawa has maintained a commendable rating of 4.7 stars, 4.4 stars and 4.5 stars on Google Reviews for their respective locations.


Living Room Furniture Selection

Both La-Z-Boy and Sofa World carry a wide range of home furniture. 

While La-Z-Boy is primarily known for its exceptional living room furniture, Sofa World offers a broader range of furniture and household items. For this comparison article, we will focus on both retailers’ living room collections. 

Sofa World Living Room Furniture Selection

According to their website, Sofa World has one of the most stylish showroom galleries in Ottawa, displaying various furniture items. 

Contrary to what you might be thinking right now, Sofa World does not sell only sofas. They actually sell much more than that, spanning even outside the living room. Sofa World’s furniture selection spans from the living room, dining room, and bedroom to other home accents.

Inside their living room selection, they include similar products to La-Z-Boy, such as loveseats, reclining furniture, sectionals, chairs, occasional furniture, and, of course, sofas! Reclining furniture is not something you see in a lot of furniture stores, which makes Sofa World stand out from its other competitors.

Sofa World also includes entertainment units and entire furniture sets.

La-Z-Boy Living Room Furniture Selection

La-Z-Boy is well-known for its comfortable, high-quality, and stylish home furniture and decor. 

Their collection is centred around creating exceptional seating options such as sofas, sectionals, accent chairs, and, of course, their iconic recliners.

La-Z-Boy furniture is offered in stationary, manual reclining, and power reclining. While all of these choices vary in price, it is up to you to decide which option is best for you. If you’d like to learn more about La-Z-Boy's reclining furniture, read this article

Aside from upholstered living room furniture, La-Z-Boy also offers a range of occasional tables and storage units from the La-Z-Boy incorporated sub-divisions Hammary, American Drew, and Kincaid. This selection includes coffee tables, side tables, and entertainment units. 

To complete a living room arrangement, you can also find an assortment of accessories and decor.


Where it's Made

Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Sofa World make their furniture items.

Where is Sofa World Furniture Made?

Sofa World is very conscientious about where their furniture comes from. While Sofa World may not manufacture the furniture they sell, they are dedicated to curating a selection that meets high standards of quality and durability. They prioritize offering furniture that is built to last, ensuring that their customers do not encounter issues such as premature breakage or wear and tear. 

Sofa World values its furniture selection, curating Canadian-made furniture, and not furniture made overseas, like China. Some notable brands that Sofa World carries are furniture from Elran, Decor-Rest, Palliser, Podium, and the ever-popular Ashley HomeStore. If you’d like to compare Ashley HomeStore to La-Z-Boy, read this article. 

As for where their main warehouse is located, you can also find it within the Ottawa region at 1680 Vimont Court, in Orleans. This warehouse also holds furniture from Ashley HomeStore and Dufresne.

Where is La-Z-Boy Furniture Made?

First and foremost, it is crucial to emphasize that La-Z-Boy manufactures all the furniture it sells.

La-Z-Boy is a global manufacturer operating in North America, Asia, and Europe. La-Z-Boy’s products are primarily made in North America for North American markets, with their global headquarters in Monroe, Michigan

Our recliners, chairs, sofas, and sectionals that are sold in Ottawa and Kingston are mostly manufactured in Dayton, Tennessee

For more information, check out the article Where La-Z-Boy Furniture is Made.




Customization Options

Custom furniture is growing in popularity for homeowners nowadays. When it comes to customization options, there is a lot to discuss between both La-Z-Boy and Sofa World.

Sofa World Customization Options

Sofa World's range of customization options is contingent upon the brands they carry, resulting in variations in the extent of personalization available.

Since Sofa World curates furniture from different brands, their customization option will differ from product to product. For example, if you pick a recliner that was from Ashley’s catalogue, there wouldn’t be any customizations since these products are mass-produced.

As for others, you may be able to change the upholstery from fabric to leather and upgrade to power on a manual recliner.

La-Z-Boy Customization Options

Similarly, upholstery furniture at La-Z-Boy is highly customizable.

With over 800 fabrics and leathers to choose from, there are many possibilities to make your furniture unique to your own personal style.

Aside from upholstery customization, La-Z-Boy living room furniture is also customizable in wood finish, nailhead trim, and welt trim, depending on the chosen frame. 

Further, reclining furniture items at La-Z-Boy have many available upgrades, such as power. With power, select models are available with additional upgrades, such as heat & massage, power lift options for recliners, and adjustable headrest & lumbar

It is important to remember that all upgrades at La-Z Boy come at an additional cost.

Learn more by reading Custom Furniture at La-Z-Boy: What to Expect?

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Interior Design Services

Whether the living room furniture is customizable or not, interior design services can help ensure that the furniture style fits seamlessly into your home’s design.

Sofa World Interior Design Services

When it comes to interior design services at Sofa World, there are no official services available to customers.

While some salespeople are experienced and knowledgeable in design, these are not official design services and will only be treated as a sale. However, according to someone who works at Sofa World, there might be interior design services coming soon…

La-Z-Boy Interior Design Services

La-Z-Boy offers complimentary interior design services with any purchase. La-Z Boy's interior designers will work with you one-on-one to provide personalized furniture and design recommendations. 

In turn, they will create a complete room design based on your personal style and preferences. Moreover, you will receive a complete room mood board and a 3D model of your room design before finalizing your order.

You can either set up an appointment or book a virtual call to work with an interior designer. 

For more information, check out the article Interior Design Services at La-Z-Boy: What to Expect.

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Sofa World and La-Z-Boy furniture vary greatly in terms of cost. 

Ultimately, the quality of materials and craftsmanship impacts the overall cost of the products sold at both Sofa World and La-Z-Boy.

Generally speaking, La-Z-Boy’s furniture falls within the market’s mid to high price range. Sofa World is known for being a trustworthy brand, thus being similar to La-Z-Boy’s mid-price range.

*It is important to be aware that certain pricing information provided by Sofa World may not be entirely accurate due to factors such as tariffs imposed on non-Canadian products. These tariffs can impact the starting price of certain items, potentially causing discrepancies between the prices listed on their website and the actual availability of those prices.

Cost Breakdown: Sofa World vs. La-Z-Boy

Below is a cost breakdown of both Sofa World and La-Z-Boy living room furniture.

Keep in mind that prices for living room tables, seats, and storage units at Sofa World are varied by collection but usually fall under the same umbrella. 


Sofa World



$700 - $4,050

$2,000 - $3,000


$1,050 - $12,000

$3,700 - $10,000 +


$500 - $2,400

$999 - $2,500

*All La-Z-Boy prices mentioned in this article are subject to change depending on customizations and general increases. We aim to update all cost-related articles twice per year. This article was last updated on May 25th, 2023. Please contact a design consultant at La-Z-Boy Ottawa or Kingston for an accurate and up-to-date quote for the product(s) you are interested in.

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Whether you shop at La-Z-Boy or Sofa World, there is no doubt that living room furniture is an investment.

Both furniture retailers offer a warranty with the sale of their products to help protect your purchase.

Sofa World Warranty

As mentioned before, Sofa World has many furniture products from many furniture companies. Because of this, Sofa World’s products will have varying degrees of warranties available. This means that a recliner from Ashley HomeStore will have a different warranty than a product from another manufacturer.

For more information on warranties, please visit any of Sofa World’s showrooms.

La-Z-Boy Warranty

La-Z-Boy quality furniture is known to be a long-term investment. 

If anything happens to your La-Z-Boy furniture, products carry a manufacturing warranty covering damage caused by manufacturing error or workmanship. 

The mechanical and frame parts are covered for a lifetime, while others are covered for 1-3 years. This warranty is applicable across all upholstery categories consistently. 

Take a look at the article Are La-Z-Boy Recliners Guaranteed for Life for a detailed breakdown of the recliner warranty at La-Z-Boy. 

At an additional cost, La-Z Boy offers an extended protection plan that covers up to five years of accidental damage. Depending on the product, the cost of this warranty is relative. 

To learn more about this extended warranty, check out our article to see if La-Z-Boy's Extended Warranty is Worth it



La-Z-Boy and Sofa World Canada both have different delivery services available for an additional cost. To learn more about these delivery fees, contact either retailer.

Sofa World Delivery

Sofa World has many different delivery options available for customers. You can opt for a $69 curbside delivery, which means the delivery people will drive to your house, and you will have to set it up on your own

If you’re looking for a set-up delivery, there is a premium service available for $149. If you are out of town, however, the cost can jump to $180-$200, depending on where you’re located.

If you have a big enough vehicle, you can also request a curbside pickup at the warehouse, which does not have a charge to it.

La-Z-Boy Delivery

La-Z-Boy offers a white glove delivery service that includes set up, assembly, rearranging furniture, and disposal of old furniture at an additional cost. 

At La-Z-Boy, local Ottawa & Kingston delivery costs $129.99, and out-of-town delivery costs $169.99. For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.

Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat. 

To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa and Kingston Furniture Delivery Service.


Where to Buy (Ottawa & Kingston)

La-Z-Boy and Sofa World have many locations across Ottawa & Kingston, which you can look at using the list below. 

La-Z-Boy has four locations in Ottawa & Kingston, while Sofa World has two located in Ottawa. 

Sofa World Locations

  • 1841 Merivale Rd.
  • 1163 St. Laurent Blvd.

La-Z-Boy Locations

What's Next?

Now that you know the key differences between La-Z-Boy Home Furnishings & Decor and Sofa World, it is up to you to go out and take a look at these wonderful pieces of furniture yourself.

But which one is right for you? Each of these retailers has unique furniture to offer, so why not visit both of them in-person?

Visit one of our La-Z Boy Ottawa & Kingston stores today or schedule a visit online before coming in. 

Our design consultants are always eager to lend a helping hand. Take advantage of our complimentary interior design services to see how your living room furniture could fit in your home.

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