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Cozey vs. La-Z-Boy: A Comparison of Living Room Furniture Retailers

September 28, 2023

Cozey Sofa

Est. Reading Time: 10 Mins

Wherever you are in Ottawa or Kingston, there’s bound to be a furniture store nearby you Whether it’s a local mom & pop shop or a franchise, there are furniture stores everywhere!

But having a physical store isn’t the only place you can find furniture for great prices. You can also now find something that suits your unique style online as well. 

With online shopping becoming more and more of a popular ask for consumers, we turn to our digital rivals to see what makes them so appealing. While La-Z-Boy does have an online presence, we can acknowledge that some sites may do it better than us.

This is why we are seeing how Cozey, an online-only furniture store, compares to La-Z-Boy and our furniture selection. This article will hopefully give you insight into both companies as well as help determine which store could be right for you.

In This Article…

  1. Brief Descriptions of Each Retailer
  2. Living Room Furniture Selection
  3. Where It Is Made?
  4. Customization Options
  5. Interior Design Services
  6. Cost
  7. Warranty
  8. Delivery
  9. Where to Buy (Ottawa & Kingston)

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Brief Descriptions of Each Retailer

Before we get into our detailed comparison, let’s familiarize ourselves with both retailers.


Cozey was founded in 2020 by Frédéric Aubé, a young entrepreneur looking for a quick solution to a problem he saw with online delivery services. Sometimes a furniture item can look good in a picture, but once it arrives at your place, it might have a hard time getting through the door

Aubé, after 18 months of conceptualizing the idea, introduced his plan to deliver his furniture in multiple boxes, being able to fit through any door you try to put it in. But how can one piece of furniture be in more than one delivery box, you may ask?

Well, like IKEA furniture, Cozey is paired with a tool-free assembly, with easy step-by-step instructions to properly assemble your furniture without error. The difference between this and IKEA, however, is the fact that Cozey is designed with quality materials and ready to ship at still affordable prices.

Along with Cozey’s delivery services, they also offer a 30-day risk-free trial to see if you enjoy your furniture. If you decide to return your furniture for whatever reason, Cozey does what it can to keep it from turning into furniture waste, thanks to its refurbishing services and donations to foundations in need

This means they also pride themselves on being a sustainable furniture brand like La-Z-Boy.

La-Z-Boy Ottawa & Kingston

La-Z-Boy is an American company established in Michigan, United States, over 90 years ago

Although the company has American roots, the Ottawa and Kingston locations have been locally owned and operated by the Maxwell family since 2011.

La-Z-Boy prides itself on its furniture quality, style, and comfortability, which is why one of its popular phrases is "style meets comfort."

La-Z-Boy’s primary specialty is living room furniture, but it also offers furniture for other rooms in the home, including the dining room and bedroom. Additionally, La-Z-Boy also provides a wide variety of home accessories and decor.

Regarding an online platform, La-Z-Boy Ottawa & Kingston has a website called As previously mentioned, the website is a great resource for browsing the product selection, learning about furniture, and staying up-to-date with current sales

With that being said, the Style Meets Comfort website is not an e-commerce platform, meaning you cannot purchase products through the website. Rather it’s a resource to see what is in stock and available. You must visit one of four Ottawa or Kingston showrooms to purchase. 


Living Room Furniture Selection

Both Cozey and La-Z-Boy have a wide selection of furniture to choose from, all for different rooms of the house.

Since both retailers emphasize their living room selection, we will strictly be focusing on living room furniture for the purpose of this comparison article 

Cozey Living Room Furniture Selection

Within their living room selection, Cozey offers a variety of quality furniture that is categorized into four different collections: Ciello, Atmosphere, Original and Mistral. Each furniture category offers a different furniture style that you can customize fully using Cozey’s interactive online tools.

Firstly, the Ciello collection incorporates deep and plush seating into your furniture selection, allowing you to sink into your furniture no matter how you customize it.

Atmosphere is a newer collection that includes fully swappable covers in vibrant colours, giving you the opportunity to completely change the colour of the sofa anytime!

The Original collection, named after the original concept of the Cozey furniture idea, is made with compact, colourful and highly configurable designs that’ll easily fit any space you put it in.

And lastly, Mistral is the outdoor furniture collection that allows you to take your Cozey obsession outside the four walls of your home. These furniture frames include a robust aluminum frame and water-resistant fabric that can withstand outdoor environments.

Along with their four furniture collections, Cozey also offers other furniture pieces, such as occasional tables, and decor accessories.

La-Z-Boy Living Room Furniture Selection

La-Z-Boy offers comfortable, quality, and stylish home furniture and decor. 

More specifically, La-Z-Boy offers a range of recliner chairs, accent chairs, sofas, sectionals, and loveseats

La-Z-Boy furniture offers stationary, manual reclining, and power reclining

Aside from upholstered living room furniture, La-Z-Boy’s furnishings include a range of occasional tables from their incorporated sub-divisions Hammary, American Drew, and Kincaid. This selection includes coffee tables, side tables, and entertainment units

To complete a living room arrangement, you can also find an assortment of accessories and decor.

La-Z-Boy has different furniture styles to complement any living room design style. Modern Retreat, Family Favourites, Classics Revisited and Comfortably Casual are the four furniture styles you can find at La-Z-Boy Ottawa & Kingston.

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Where It Is Made

Where a retailer’s furniture is made tells us a lot about the company. Let’s take a look at Cozey and La-Z-Boy’s product origins to see what they say about each retailer.

Where is Cozey Furniture Made?

Like La-Z-Boy Ottawa & Kingston, Cozey is a Canadian brand functioning in Canada, with its headquarters located in Montreal.

However, furniture is manufactured in China, where most furniture manufacturers are located. Furniture from those manufacturers is then shipped to distribution centres in Montreal and Vancouver, which are then delivered to people’s homes for assembly.

Cozey also has a sister company named Nook, which was founded in 2021 and offers furniture created by local Canadian artisans in Quebec. It has the same headquarters as Cozey in Montreal.

Where is La-Z-Boy Furniture Made?

First, it is important to highlight that La-Z-Boy manufactures all furniture sold at La-Z-Boy.

La-Z-Boy is a global manufacturer operating in North America, Asia, and Europe. La-Z-Boy’s products are primarily made in North America for North American markets, with their global headquarters in Monroe, Michigan

Our recliners, chairs, sofas, and sectionals sold in Ottawa and Kingston are primarily manufactured in Dayton, Tennessee

For more information, check out the article Where La-Z-Boy Furniture is Made.



Customization Options

Not every furniture retailer has it, but custom furniture is becoming a popular demand for homeowners nowadays.

There is a lot to discuss regarding customization options between Cozey and La-Z-Boy.

Cozey Customization Options

As mentioned earlier, Cozey's furniture arrives in separate parts, which customers can put together themselves. This gives customers the freedom to personalize the furniture according to their own preferences.

Cozey sofas are modular, so you can choose the number of seats you want. You can also add more sections later if you want to expand your sofa.

You are also able to choose between different furniture colours, however, each colour selection will depend on the collection. In some cases, like the Atmosphere Collection, you can change the colour of your sofa whenever you feel like it, thanks to their swappable slipcovers.

You can choose to add metal legs to sofas in the Original Collection to replace the default wooden legs, for a slight industrial touch to your home.

La-Z-Boy Customization Options

In contrast, upholstery furniture at La-Z-Boy is highly customizable.

With over 800 fabrics and leathers to choose from, there are many possibilities to make your furniture unique to fit your own personal style.

Aside from upholstery customization, La-Z-Boy living room furniture is also customizable in cushion density, leg style, wood finish, nailhead trim, and welt trim, depending on the chosen frame. 

Additionally, La-Z-Boy's reclining furniture offers various upgrades, including power options. With power, select models are available with additional features, such as heat & massage, power lift options for recliners, and adjustable headrest & lumbar

Power furniture at La-Z-Boy requires control panels and remotes to use them. Check out this article to learn more about using our Control Panels & Remotes.

It is important to remember that all upgrades at La-Z Boy come at an additional cost.

Learn more by reading Custom Furniture at La-Z-Boy: What to Expect?

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Interior Design Services

Whether your living room furniture is customizable or not, interior design services can help ensure that the style of living room furniture fits seamlessly into the design of your home.

Cozey Interior Design Services

Cozey, unfortunately, does not offer any official interior design services. However,  they do provide virtual consultations for anyone looking for expert advice from a specialist. 

In four easy steps, you can book an appointment, fill out a survey, meet with a specialist and create follow-up appointments if necessary.

You can email photos and important measurements to the interior designer.

La-Z-Boy Interior Design Services

La-Z-Boy also offers complimentary interior design services with any purchase. La-Z Boy's interior designers will work with you one-on-one to provide personalized furniture and design recommendations. 

In turn, they will create a complete room design based on your personal style and preferences. Moreover, you will receive a comprehensive room mood board and a 3D model of your room design before finalizing your order.

You can either set up an appointment or book a virtual call to work with an interior designer. 

For more information, check out the article Interior Design Services at La-Z-Boy: What to Expect



Cozey and La-Z-Boy furniture vary slightly in terms of cost. 

Ultimately, the quality of materials and craftsmanship impacts the overall cost of the products sold at both Cozey and La-Z-Boy.

Generally speaking, La-Z-Boy furniture falls within the market’s mid to high price range. In contrast, Cozey is known to sell furniture within a vast price range, with products in the mid-price range

Cost Breakdown: Cosey vs La-Z-Boy

Below is a cost breakdown of both Cozey and La-Z-Boy living room furniture.

Keep in mind that prices for living room tables, seats, and storage units at Cozey are varied by collection but usually fall under the same cost ranges. 





$999 - $5,499

$1,999 - $7,449

*All La-Z-Boy prices mentioned in this article are subject to change depending on customizations and general increases. We aim to update all cost-related articles twice per year. This article was last updated on August 21st, 2023. Please contact a design consultant at La-Z-Boy Ottawa or Kingston for an accurate and up-to-date quote for the product(s) you are interested in.



Whether you shop at Cozey or La-Z-Boy, there is no doubt that living room furniture is an investment.

Both furniture retailers offer a warranty with the sale of their products to help protect the long-term value of your investment.

Cozey Warranty

Cozey offers a standard five-year warranty on all of its furniture pieces, ranging from sofas and other accessories. This warranty includes the parts and labour against manufacturing defects.

If you do have defective or damaged parts after delivery, Cozey will only require you to send back the parts in question and not the entire frame. 

Should you not like your furniture, there is also a 30-day return policy in place for damaged or defective items.

La-Z-Boy Warranty

The quality of La-Z-Boy’s furniture is known to last as a long-term investment. 

La-Z-Boy products come with a manufacturing warranty that covers damage caused by manufacturing errors or workmanship. 

The mechanical and frame parts are covered for a lifetime, while others are covered for 1-3 years. This warranty is applicable across all upholstery categories consistently. 

Take a look at the article Are La-Z-Boy Recliners Guaranteed for Life for a detailed breakdown of the recliner warranty at La-Z-Boy. 

At an additional cost, La-Z Boy also offers an Extended Protection Plan that covers up to five years of accidental damage. Depending on the product, the cost of this warranty is relative. 

To learn more about this extended warranty, check out our article to see if La-Z-Boy's Extended Warranty is Worth it



Cozey and La-Z-Boy have different delivery services at an additional cost. Contact the retailer to learn more details about specific delivery fees to your area.

Cozey Delivery

Because Cozey is a relatively newer furniture company, it does not offer an official delivery service. Instead, it offers delivery and shipping through third-party companies such as Fedex, Purolator and Canpar using ground shipping.

That being said, all of Cozey's delivery services come with a free delivery charge! This also includes returns within the first 30-days of delivery. 

It is important to note that should you return your furniture within the aforementioned time frame it must be returned within a Cozey delivery box. If you do not have your Cozey delivery boxes, Cozey can provide more for you at an additional fee. The fee covers 15% of your original order.

La-Z-Boy Delivery

Similarly, La-Z-Boy offers a white glove delivery service that includes set up, assembly, rearranging furniture, and disposal of old furniture at an additional cost. 

At La-Z-Boy, local Ottawa & Kingston delivery costs $129.99, and out-of-town delivery costs $169.99

With La-Z-Boy delivery services, an existing piece of furniture can also be moved elsewhere in your home at no additional cost. Further, if you have taken advantage of the design services, the delivery men will set up your furniture based on your predetermined floor plan. 

Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat. 

To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa and Kingston Furniture Delivery Service.


Where to Buy (Ottawa & Kingston)

As you decide where to shop, you will notice that La-Z-Boy has many Ottawa & Kingston locations listed below. Because Cozey is strictly online, it has no physical furniture stores.

La-Z-Boy Locations

  1. 8231-B Campeau Dr, Ottawa
  2. 1750 Cyrville Rd, Ottawa
  3. 90 Wt Hunt Club Rd, Unit 3, Ottawa
  4. 770 Gardiners Road Unit#3, Kingston


What's Next?

Now that you know all of the key differences between Cozey and La-Z-Boy, it is up to you to make a decision and choose the retailer that will best fulfill your living room needs. Check out this article if you would like to learn more about other Online Furniture Stores.

If you’d like to browse our furniture selection in person visit one of our La-Z Boy Ottawa & Kingston stores today or schedule a visit online before coming in. 

Our design consultants are always eager to lend a helping hand. Not only are they trained in knowing the large variety of furniture offered at La-Z-Boy, but they are also experts in furniture fitting and design.

You can also take advantage of our complimentary interior design services to see how our living room furniture could fit in your home.

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Related Articles:

Dining Chairs vs. Dining Benches: Which Seat is Right For You?

How Much Does a Sofa Bed Cost? 

Everything You Need to Know About Furniture Financing

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