Ormes vs. La-Z-Boy: Living Room Furniture

Est. Reading Time: 9 Mins

When it comes to buying new furniture, especially reclining furniture in Ottawa, many shoppers find themselves choosing between Ormes and La-Z-Boy.

These two furniture retailers have become staples in the industry, but they cater to different customer needs. While both offer a range of recliners, sectionals, and sofas, the value they provide in terms of customization, quality, service, and warranty can be vastly different.

This article will help you compare the two retailers so you can make an informed decision about where to shop for your next piece of living room furniture.

Key Takeaways:

• Ormes offers trendy and budget-friendly furniture across all categories, including recliners and sectionals.
• La-Z-Boy focuses on quality craftsmanship, comfort, and customization, especially for reclining furniture.
• Ormes's customization options and delivery services are limited compared to La-Z-Boy.
• La-Z-Boy offers a Limited Lifetime Warranty and white glove delivery, while Ormes has shorter warranty periods and basic delivery options.
• If you're searching for recliners in Ottawa, La-Z-Boy provides a superior build and customer experience.

In This Article…

1. Brief Descriptions of Each Retailer
2. Where It Is Made
3. Customization Options
4. Interior Design Services
5. Cost Comparison
6. Warranty Coverage
7. Delivery Services
8. Where to Buy (Ottawa, Gatineau & Kingston)

Brief Descriptions of Each Retailer 

Before we describe what each retailer provides regarding living room furniture, let’s take a look at each furniture retailer as a whole.

About Ormes Furniture

Ormes Furniture is one of Ottawa’s oldest furniture retailers, with roots tracing back to 1861, making it older than Canada itself. Originally selling pianos and appliances, Ormes shifted exclusively to home furnishings in 1939. This long-standing legacy has helped establish Ormes as a fixture in the Ottawa community for over 150 years.

Their philosophy centers on offering distinctive, quality pieces that help customers express individuality. According to their website, the showroom is “fully decorated with quality, custom furniture,” creating a boutique-like shopping experience that appeals to those seeking something unique.

In terms of living room furniture, Ormes blends traditional and contemporary styles, curating timeless designs that feel both classic and current. Their selection includes stationary and reclining sofas, chairs, loveseats, and sectionals, all sourced from third-party manufacturers.

While they do not manufacture furniture in-house, Ormes works with a wide range of suppliers to offer custom and curated furniture. Their living room collection is rounded out with occasional tables, area rugs, and other decorative accents that support a cohesive interior style.

About La-Z-Boy Ottawa, Gatineau & Kingston

La-Z-Boy is a trusted American furniture brand with over 90 years of history. Locally, the Ottawa, Gatineau, and Kingston stores have been owned by the Maxwell family since 2011. These locations are known for their personalized service and focus on comfort-first living room furniture, setting them apart from larger chains.

La-Z-Boy offers a range of recliners, sofas, sectionals, and accent chairs that prioritize comfort, function, and style. Customers can choose between manual or power reclining options and add features like adjustable lumbar support and headrests. With over 800 fabric and leather choices, customization is one of La-Z-Boy’s strongest advantages.

In addition to seating, La-Z-Boy carries occasional furniture through brands like Hammary, American Drew and Kincaid, helping customers design well-coordinated spaces. While the price point is higher than budget retailers, many view La-Z-Boy as a long-term investment due to its durability, craftsmanship, and local showroom expertise. To learn more about the Quality of La-Z-Boy Furniture, take a look at this article.

Where it is Made

Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Ormes make their furniture items.

Where is Ormes Furniture Made?

As mentioned before, all of Ormes’ furniture is outsourced from different retailers and manufacturers, meaning they do not manufacture their own products.

Because of this, where the furniture comes from depends on where the outsourced manufacturers’ are located. For example, one of Ormes’ furniture partners is Stressless, which has its main manufacturing headquarters in Sykkylven, Norway.

You can learn more about Stressless in comparison to La-Z-Boy by reading this article.

Where is La-Z-Boy Furniture Made?

La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America. 

The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa, Gatineau and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.

To find out more about Where La-Z-Boy Furniture is Made, take a look at this article.

Customization Options

Customization can be significant for customers looking to create a personalized living space.

Ormes Customization Options

Ormes Furniture offers a wide range of customization options by partnering with well-known North American and European brands like Brentwood Classics, Canadel, and Stressless. These manufacturers provide choices in fabric, leather, finishes, and configurations for living room pieces like sofas, chairs, and recliners.

Each brand brings its own unique customization capabilities. For instance, Canadel allows customers to choose wood stains and table shapes, while Brentwood Classics offers adjustable frame sizes and cushion firmness. Most custom furniture is made-to-order, often with a lead time of 6 to 12 weeks.

Unlike retailers with in-house customization programs, Ormes relies on the offerings of its partner brands. This means customization varies by product line, and in-store consultation is typically required to explore options. While this results in highly personalized furniture, it may be less streamlined than La-Z-Boy’s uniform customization process.

La-Z-Boy Customization Options

In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style. 

Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.

To learn more about Custom Furniture at La-Z-Boy, take a look at this article.

Interior Design Services

Interior design services can help customers create a cohesive and stylish living space, whether they choose customizable furniture or not.

Ormes Interior Design Services

Although Ormes Furniture does have customization options, unfortunately, it does not offer any interior design services within its showroom. 

Ormes salespeople are eager to help in any way they can. With that being said, however, Ormes offers nothing officially relating to design services.

La-Z-Boy Interior Design Services

La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations. 

These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.

To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.

Cost Comparison

The furniture cost can vary significantly depending on the quality of materials and craftsmanship.

Generally, La-Z-Boy’s furniture falls within the market’s mid to high price range. In contrast, Ormes is known for its affordability, with its furniture falling in the mid-price range. Nonetheless, both furniture stores are great examples of shopping for good-quality furniture in Canada.

Please note that La-Z-Boy prices listed in this article are subject to change without notice. Information is current as of May 6th, 2025. Contact your local Ottawa, Gatineau or Kingston location by phone or in person for up-to-date pricing.

Warranty Coverage

A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.

Ormes Warranty Coverage

Ormes does not have a universal warranty for all of its furniture.

The warranty is based on the retailer where the furniture product is manufactured. In turn, the warranty on furniture sold at Ormes will vary depending on the manufacturer of the product.

La-Z-Boy Warranty Coverage

La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.

Delivery Services

Where to Buy (Ottawa,Gatineau & Kingston)

If you're shopping locally, here’s where you can find Ormes and La-Z-Boy furniture:

Ormes Locations

1. 5470 Bank St, Ottawa

La-Z-Boy Locations

• 8231-A Campeau Drive, Ottawa
• 290 West Hunt Club Road, Ottawa
• 1750 Cyrville Road, Ottawa
• 770 Gardiners Road, Kingston
• 920 Maloney Blvd, Gatineau

What's Next?

After reading this article, you are now more knowledgeable about two local furniture stores in Ottawa. But the question remains, which store is the right one for you?

Now that you know all of the key differences between Ormes Furniture and La-Z-Boy Ottawa, it is up to you to make a decision and choose the retailer that will best fulfill your living room needs.

Visit one of our La-Z Boy Ottawa, Gatineau & Kingston stores today or schedule a visit online before coming in. 

Our design consultants are always eager to lend a helping hand. Take advantage of our complimentary interior design services to see how your living room furniture could fit in your home.

To learn more about La-Z-Boy furniture, take a look at our comprehensive Living Room Furniture Buyer’s Guide.

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