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Ashley vs La-Z-Boy Furniture in Canada: Similarities and Differences

May 29, 2020

Ashley vs La-Z-Boy Furniture in Canada: Similarities and Differences


By Magaly del Castillo, In-home designer La-Z-Boy Ottawa                


Furniture is a significant investment; If your goal is to make your next purchase a staple in your home, you’ll want to make sure you’re making the best choice for you and your family. In my experience designing interiors with both Ashley and La-Z-Boy furniture, people want to know what the differences are. 


La-Z-Boy and Ashley are both very well known brands in North America. La-Z-boy is known for it’s comfortable, quality made furniture, and Ashley is known for stylish looking furniture at a reasonable price.


In this article, the information shared is not to dispute one manufacturer over another. Indeed it is to discuss the real challenges and to point out the features and benefits of both for our Canadian clients.

This comparison between Ashley vs La-Z-boy will cover:

  1. Where is it made
  2. Price
  3. Interior design
  4. Warranty
  5. Delivery
  6. Where to buy, Eastern Ontario Locations
Ashley vs La-Z-Boy Furniture
Ashley vs La-Z-Boy Furniture

1. Where is it Made?


Both Ashley and La-Z-Boy furniture are made in North America and throughout the world. La-Z-Boy’s largest manufacturing plants are located in North America. They also manufacture some products in Thailand and the Pacific Rim. 


Ashley is a large home furnishings manufacturer and retailer. With its headquarters in Arcadia, Wisconsin, Ashley produces home furnishings, including upholstery living room, bedroom, dining, and accents. They manufacture and distributes home furniture products throughout the world.


Ashley’s largest plant is located in China. They have smaller plants within North America as well as other international manufacturing locations.

La-Z-Boy is primarily an American furniture manufacturer based in Monroe, Michigan and produces upholstery furniture. They also provide other labels such as Kincaid, American Drew and Hammary, dining, bedroom, area rugs, lighting and other accent pieces. La-Z-Boy furniture sells in thousands of retail outlets in the US and Canada. They hold US and international patents on more than 200 different styles and mechanisms.

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La-Z-Boy periodically receives some products directly from Asia, including countries such as Thailand and China, where some alternative styles are available.


Check out this article to learn more about where La-Z-boy furniture is made      


2. Price


Ashley furniture prices run in the low-mid price range and tend to be less expensive than La-Z-Boy. They offer a limited selection of fabrics and few upgrades. Ashley’s furniture isn’t customizable. 


La-Z-Boy prices are in the mid-upper range category. While there is certainly some overlap in the low-mid range pricing with Ashley, they will tend to have more entry-level commodity products with fewer customization options. Ashley Sofa: $450 - $4,500, Ashley Sectional:  $600 - $8,700, Ashley Recliner/Chair: $250 - $2,800.


In contrast, La-Z-Boy’s style range is more concentrated in the mid-range pricing category. The higher price tag is due primarily to construction and design. La-Z-Boy furniture is also fully customizable with different power upgrades, memory foam seating etc. All custom pieces let you choose from 100’s of leathers and fabric options. La-Z-Boy Sofa: $1,999 - $4,000, La-Z-Boy Sectional: $3,599 - $10,000 +, La-Z-Boy Recliner/Chair: $1,000 - $3,000


To find out more about La-Z-Boy pricing, check out our article Is La-Z-boy furniture expensive?


Both stores that carry Ashley/Ashley Home stores and La-Z-Boy furniture stores run sales year-round. These opportunities allow the consumer to take advantage of some great deals. 


Where to Find Pricing for Both La-Z-Boy & Ashley:


Product Pricing Ashley HomeStore Ottawa La-Z-Boy
Ottawa / Kingston
Contact Store  Contact us Customer Care
Website – Product  Browse Product Browse Product
Local Website  Ashley Homestore La-Z-Boy Ottawa
Website – Clearance   n/a in region In-Stock Specials
Online – Flyer / Sale   Ashely Flyer  Sale / Flyer

3. Interior Design Services


Ashley Homestores typically do not offer design services in their stores, but sometimes they will provide design help from an outside designer. Some independent furniture stores that carry Ashley furniture do provide Interior design services and is dependent on the store itself.  If you are looking for design services, this is definitely an area where you would want to reach out before you go as it may save you a trip.


Check out this article to learn more about how much an interior designer costs? 


La-Z-Boy offers free professional design assistance. Interior designers will guide you through the process using a 3D state of the art rendering of your room. This process will give you the unique advantage of every item shown in your space. 

La-Z-Boy now offers virtual design appointments for those who’d like to shop from the safety of their own home. Watch the video below for what to expect.


4. Warranty


Ashley offers the standard one year warranty on fabrics and finishes. With access to extended warranty at point of sale and depending on the dollar value of your purchase. Warranty is 12 to 16 months on case goods. 


Ashley retailers offer a 5-year plan that covers you against accidents as well as manufacturers’ defects after the manufacturer warranty has ended. This plan includes five years of spot removal coverage for accidental staining. 

Learn more about Ashley’s Furniture protection plan.


There is a lifetime warranty on La-Z-Boy furniture frames, and most parts have a 1-3 year warranty. Covers (fabrics and leathers) have a one year warranty. Labour has a one year warranty.


Learn more about La-Z-Boy’s parts and warranty information.


The new iClean stain-resistant fabric is a good choice for active households with heavy traffic.


For more extensive coverage options, you can purchase La-Z-Boy Ottawa/Kingston’s 5-year comprehensive service plan. This plan covers labour parts and in-home service for five years.

5. Delivery


Ashley offers free delivery to your door, on in-stock products over $250. Typically delivery will take 2-4 weeks and somewhat longer for items not in stock. 


Currently, the delivery team will not enter a client’s home. The delivery team will leave your furniture in a garage, driveway, or front porch. If you’re in an apartment, you can arrange for them to leave it in the lobby. It’s up to the client to bring the furniture inside, unpack and assemble the new items themselves. 


There is a $99 fee for deliveries made outside the delivery area.


To learn more check out  Ashley’s delivery service.


Some independent furniture stores that carry Ashley furniture provide delivery services and the price depends on the store itself.  It’s advisable to ask each individual store what their delivery fee is.


La-Z-Boy offers a white glove delivery service.  The delivery team will unpackage, inspect & set up your delivered furniture, including power chairs and sofas. They will make sure the furniture is operational and guide you through the process. An existing piece of furniture can also be moved somewhere else in your home at no additional cost. There’s a landfill fee for old furniture disposal. 


If you take advantage of the free design service, the delivery team will use the floor plan to set up as was determined at the time of purchase.


La-Z-Boy offers a white glove delivery service that includes set up, assembly, rearranging furniture, and disposal of old furniture at an additional cost. 

At La-Z-Boy, local Ottawa & Kingston delivery costs $129.99, and out-of-town delivery costs $169.99. For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.

Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat. 

To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa and Kingston Furniture Delivery Service.

6. Canadian Locations in Eastern Ontario


You can purchase Ashley and La-Z-boy furniture in Ottawa & Kingston, Ontario.


See below for locations closest to you. 




8231-A Campeau Drive, Ottawa 

290 West Hunt Club Road, Ottawa 

1750 Cyrville Road, Ottawa

770 Gardiners Road Unit #3, Kingston




530 W Hunt Club Rd, Ottawa

2776 Princess St, Kingston


Next Steps


The benefits of both Ashley and La-Z-Boy are a pro and con balance depending on what you value most. Time and cost vs comfort, peace of mind, and longevity. 


In the short term, Ashley is the most cost-efficient choice. The trade-off typically being fewer upgrades and fabric options to select from as they are bought in bulk to pass on the savings. They also offer a cheaper delivery without the white glove service.


It’s always tempting to go with the less expensive and faster option but some things are worth the extra time and money. La-Z-Boy is more expensive but offers a product with quality construction, customized comfort and longevity. In the long run, it tends to be a better investment.


La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of our furniture will ensure you find the perfect match for your needs. 

If you still aren’t sure about what furniture will fit best in your home, we’re here to help.


Contact any one of our La-Z-Boy locations for design assistance or schedule a virtual or in-person consultation today.

We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams! 

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