Leon's vs. La-Z-Boy: Which Furniture Retailer is Right for You?
June 30, 2025

Est. Reading Time: 9 Mins
Choosing between Leon’s and La-Z-Boy when shopping for recliners in Ottawa, Gatineau or Kingston can feel overwhelming. While both are reputable Canadian furniture retailers, the differences in their product offerings, design services, pricing, and customer support might make one a better fit for your needs than the other.
In this detailed comparison, we’ll break down everything from brand selection and product quality to warranties and customization, so you can decide which furniture store best fits your budget, lifestyle, and expectations.
Key Takeaways:
- Leon’s offers variety and affordability, sourcing from multiple external furniture brands.
- La-Z-Boy specializes in comfort-focused, high-quality recliners built in North America.
- Customization is more extensive at La-Z-Boy, with over 800 fabric options and advanced upgrades.
- Leon’s excels in appliance and electronics selection, while La-Z-Boy shines in living room comfort.
- La-Z-Boy offers free interior design services, whereas Leon’s does not provide design consultations.
- Warranty coverage varies significantly, with La-Z-Boy offering manufacturer-backed protection and Leon’s relying on brand-specific policies.
In this Article...
- A Brief Overview of Each Brand
- Where It’s Made?
- Customization Options
- Interior Design Services
- Cost Comparison
- Warranty Comparisons
- Delivery Options
- Where to Buy in Ottawa, Gatineau & Kingston
Before we describe what each retailer provides regarding living room furniture, let’s take a look at each furniture retailer as a whole.
About Leon's
Leon’s Furniture was founded in 1909 in Welland, Ontario, and has grown into one of Canada’s largest furniture retailers. What began as a small family-run store is now part of the publicly traded LFL Group, with locations across the country offering furniture, mattresses, appliances, and electronics.
In the living room category, Leon’s carries a broad selection of sofas, sectionals, recliners, accent chairs, and entertainment furniture. These options span modern to traditional styles, with choices in leather, fabric, and faux materials, catering to a range of budgets.
Leon’s partners with over 50 external brands, giving shoppers a wide variety of products and price points. This makes it a great destination for those looking for one-stop home furnishing solutions, though it can make in-depth product knowledge more challenging for staff.
About La-Z-Boy Ottawa, Gatineau & Kingston
La-Z-Boy is a trusted American furniture brand with over 90 years of history. Locally, the Ottawa, Gatineau, and Kingston stores have been owned by the Maxwell family since 2011. These locations are known for their personalized service and focus on comfort-first living room furniture, setting them apart from larger chains.
La-Z-Boy offers a range of recliners, sofas, sectionals, and accent chairs that prioritize comfort, function, and style. Customers can choose between manual or power reclining options and add features like adjustable lumbar support and headrests. With over 800 fabric and leather choices, customization is one of La-Z-Boy’s strongest advantages.
In addition to seating, La-Z-Boy carries occasional furniture through brands like Hammary, American Drew and Kincaid, helping customers design well-coordinated spaces. While the price point is higher than budget retailers, many view La-Z-Boy as a long-term investment due to its durability, craftsmanship, and local showroom expertise. To learn more about the Quality of La-Z-Boy Furniture, take a look at this article.
Where It's Made
Where furniture is made tells you a lot about a company. Let’s take a look at where La-Z-Boy and Leon's make their furniture items.
Where is Leon's Furniture Made?
Leon’s sources its furniture from both international and domestic manufacturers. Many of its affordable products are made in countries like China, Vietnam, and Malaysia, which helps keep prices competitive.
Some furniture, especially higher-end or customizable pieces, is made or assembled in Canada through partnerships with local suppliers. These options are often highlighted for their quality and support of Canadian manufacturing.
Since Leon’s carries over 50 external brands, the origin varies by product. Shoppers can typically find manufacturing details online or by asking in-store.
Where is La-Z-Boy Furniture Made?
La-Z-Boy takes pride in manufacturing its furniture, with most products for the North American market being produced in North America.
The primary manufacturing location for La-Z-Boy's recliners, chairs, sofas, and sectionals sold in Ottawa, Gatineau and Kingston is in Dayton, Tennessee. This focus on North American production ensures high-quality craftsmanship and materials.
To learn more about Where La-Z-Boy Furniture is Made, take a look at this article.
Customization Options
Customization can be significant for customers looking to create a personalized living space.
Leon's Customization Options
Leon’s offers customization on select furniture, especially in its Canadian-made lines. Customers can choose from various fabrics, colours, and configurations for sofas and sectionals.
The process is simple—visit a store to browse swatches and work with staff to tailor your piece. While customization is not as extensive as at specialty retailers, it covers key style and comfort preferences.
These custom options are often part of Leon’s Made-in-Canada collections, offering better materials and craftsmanship with a personalized touch.
Leon's Customization Options
In contrast, La-Z-Boy offers extensive customization options, especially for upholstered furniture. With over 800 fabrics and leathers to choose from, customers can create a personalized look that fits their style.
Additionally, La-Z-Boy offers various upgrades, including cushion density, leg styles, wood finishes, nailhead trim, and reclining options with power upgrades. These customizable features come at an additional cost, but they allow for a more tailored and unique product.
To learn more about Custom Furniture at La-Z-Boy, take a look at this article.
Interior Design Services
Interior design services can help customers create a cohesive and stylish living space, whether they choose customizable furniture or not.
Leon's Interior Design Services
Leon’s provides light interior design support in-store, mainly through sales staff or decorators who assist with furniture selection, colour coordination, and layout advice.
Some locations may have trained interior decorators on staff, but the service is limited to in-store consultations and doesn’t include full home design or 3D planning.
While free and helpful for basic guidance, Leon’s design services are not as extensive as those from specialty retailers. Customers needing full-service design may want to seek outside professionals.
La-Z-Boy Interior Design Services
La-Z-Boy provides a more hands-on approach with its complimentary interior design services. Customers can schedule an appointment or a virtual call with a La-Z-Boy interior designer to receive personalized furniture and design recommendations.
These services include a complete room design, mood board, and 3D model, allowing customers to visualize their space before purchasing.
To learn more about La-Z-Boy’s Interior Design Services, take a look at this article.
Cost Comparison
The furniture cost can vary significantly depending on the quality of materials and craftsmanship.
Generally, La-Z-Boy’s furniture falls within the market’s mid to high price range. In contrast, Leon's is known for its affordability, with its furniture falling in the low-mid price range. Nonetheless, both furniture stores are great examples of shopping for good-quality furniture in Canada.
Furniture Type |
Leon's Price Range |
La-Z-Boy Price Range |
Recliner |
$349 – $2,699 |
$1,199 – $3,000+ |
Sofa |
$599 – $4,999 |
$1,999 – $7,000+ |
Sectional |
$999 – $6,199 |
$3,499 – $10,000+ |
Please note that La-Z-Boy prices listed in this article are subject to change without notice. Information is current as of May 15th, 2025. Contact your local Ottawa, Gatineau or Kingston location by phone or in person for up-to-date pricing.
Warranty Coverage
A robust warranty can provide peace of mind, ensuring the longevity of your furniture investment.
Leon's Warranty Coverage
Leon’s offers a 5-year L2 360° Furniture Warranty covering defects in frames, springs, and joints. It includes repair or replacement for product failures and accidental damage.
A 72-hour damage policy ensures any issues reported within three days of delivery are fixed or replaced at no cost. Leon’s also provides appliance/electronics coverage with in-home repairs and extended service plans.
The plan features a “Get Your Investment Back” offer, the warranty cost toward future purchases if no claims are made in five years.
La-Z-Boy Warranty Coverage
La-Z-Boy is known for the quality and durability of its furniture, which is reflected in its warranty offerings. All La-Z-Boy furniture comes with a Limited Lifetime Warranty covering the frame, springs, and mechanical parts for life, with additional coverage for other components lasting 1-3 years. An Extended Protection Plan is available for up to five years of accidental damage at an additional cost.
Delivery Services
Both retailers offer delivery services, but there are notable differences in their approaches and costs.
Leon's Delivery Services
Leon’s offers standard delivery across Canada, with fees typically starting around $50–$90, and sometimes free for orders over a promotional threshold (e.g., $799).
Delivery includes in-home placement and unpacking, but does not include old furniture removal or disassembly of existing items.
Customers must report any damage within 72 hours to qualify for free repair or replacement under Leon’s warranty policy.
La-Z-Boy Delivery Services
La-Z-Boy offers a comprehensive white glove delivery service that includes setup, assembly, and disposal of old furniture at an additional cost. Local delivery within Ottawa, Gatineau & Kingston costs $129.99, with out-of-town delivery at $169.99.
For an additional fee of $25 per furniture piece, we can assist with either moving out old furniture from different rooms or bringing it to the curb.
Additionally, we offer the option to dispose of any old furniture in a local landfill at an extra charge of $50 / per furniture seat.
To learn more about delivery at La-Z-Boy, check out our delivery service page: La-Z-Boy Ottawa, Gatineau and Kingston Furniture Delivery Service.
Where to Buy (Ottawa, Gatineau & Kingston)
If you're shopping locally, here’s where you can find Leon's and La-Z-Boy furniture:
Leon's Locations
- 1718 Heron Road, Ottawa
- 2600 Queensview Drive, Ottawa
- 2730 Princess Street, Kingston
La-Z-Boy Locations
- 8231-A Campeau Drive, Ottawa
- 290 West Hunt Club Road, Ottawa
- 1750 Cyrville Road, Ottawa
- 770 Gardiners Road, Kingston
- 920 Maloney Blvd, Gatineau
What's Next?
La-Z-Boy has over 90 years of experience in furniture. There’s a reason La-Z-Boy is the number one selling recliner in North America. The quality and variety of La-Z-Boy recliners will ensure you find the perfect match for your needs.
If you’re still not sure which one to choose, you can check out our recliners or contact us today. We’re happy to answer your recliner pricing questions at any one of our La-Z-Boy furniture stores in Ottawa, Gatineau or Kingston.
We know that functionality is essential in building a comfortable life, not just a stylish one. That is why we offer a complimentary in-home design service should you need help designing the room of your dreams!
To learn more about La-Z-Boy furniture, take a look at our comprehensive Living Room Furniture Buyer’s Guide.
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Nicholas Carchidi
Content Writer at StyleMeetsComfort.ca
Nick has been the lead content writer for La-Z-Boy Ottawa, Gatineau and Kingston since 2022, specializing in the furniture industry. He collaborates with experts in his field, ensuring that each piece on the La-Z-Boy Learning Centre is accurate and valuable. He provides readers with expert knowledge on all things furniture. If you'd like to learn more about Nick, you can check out his LinkedIn page here.
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