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When it comes to comfort, longevity, and timeless style, La-Z-Boy is a name that frequently tops the list in Canadian households. Known as the original recliner company, La-Z-Boy has evolved over nearly a century to become a leader in both design innovation and product durability.
At La-Z-Boy Ottawa, Gatineau & Kingston, many of our customers ask: Is La-Z-Boy furniture worth the investment? The short answer is yes, but the real answer requires a closer look at what makes La-Z-Boy furniture truly stand out.
This article dives deeply into the craftsmanship, materials, technology, and support services behind La-Z-Boy products, while also acknowledging the common concerns consumers may have.
Key Takeaways:
- North American manufacturing supports consistency in craftsmanship and quality control.
- Proprietary engineering features and patented designs improve comfort, function, and product lifespan.
- Premium materials, from hardwood frames to high-resiliency foam and performance fabrics, set La-Z-Boy apart.
- Customization and design services enhance the buyer experience and satisfaction.
- Common concerns like pilling or mechanical noise are acknowledged and addressed with transparency.
- Services like financing, extended warranties, and in-house repair teams add to long-term product value.
In This Article…
What Makes La-Z-Boy Furniture High Quality?
One of the biggest quality indicators for Canadian shoppers is where a product is made. La-Z-Boy furniture, especially the items available in our Ottawa and Kingston showrooms, is primarily assembled in Dayton, Tennessee.
This location plays a pivotal role in ensuring consistent quality because skilled craftsmen oversee each stage of the process. This includes framing, foam cutting, upholstery application, and final product testing. To learn more about Where La-Z-Boy Furniture is Made, take a look at this article.
The assembly process is not outsourced or overly automated. Instead, every frame is cut and constructed by hand. Upholsterers use custom-cut fabric kits, foam inserts, and precise contouring technology to ensure that each piece meets high standards of visual appeal and durability.
Are La-Z-Boy Materials More Durable Than Other Furniture Products?
La-Z-Boy uses top-grade materials in every furniture piece, which directly contributes to long-lasting performance and comfort.
Fabric and Leathers
The company offers a wide selection of fabrics, including iClean™ stain-resistant textiles, antimicrobial options, pet-friendly weaves, and eco-conscious recycled fabrics. These innovations prevent common wear issues like spills, fading, and fraying, which often shorten the life of standard upholstery.
Leather options are equally well-regarded. Only top-grain leather, the most valuable cut from a hide, is used in La-Z-Boy's leather seating. This ensures softness, breathability, and durability over time.
To learn more about our Fabric Upholstery and Leather Selections at La-Z-Boy, take a look at these comprehensive guides.
Cushion Technology
La-Z-Boy recliners feature contour-cut, high-resiliency polyurethane foam, shaped with laser-guided precision. This technique results in better shape retention and visual symmetry between matching pieces.
For stationary seating, the ComfortCore® or ComfortCore® Gel cushion adds ergonomic support using a seven-layer zoned cushion system designed for optimal posture and long-term comfort.
To learn more about La-Z-Boy’s Cushions, take a look at this article.
Is La-Z-Boy Construction Different?
As previously mentioned, La-Z-Boy prioritizes innovation. In turn, the quality of La-Z-Boy products are consistently improving with the most up-to-date methods of construction and technology.
In fact, many of La-Z-Boy’s methods of construction are unique to the brand, setting us apart from other manufacturers in the industry.
Patented Recliner Technology
La-Z-Boy recliners offer 7 exclusive engineering features, including:
- Independent reclining back
- Adjustable height footrests
- Four-sided unibody frames
- Locking mechanisms for added safety
Premier Stationary Construction
For non-reclining furniture, La-Z-Boy’s Premier Construction includes:
- Solid OSB and hardwood frames
- No-sag spring systems
- ComfortCore® seating
- Fully padded arms and backs
- Self-healing zippers and reinforced seams
This blend of technology and craftsmanship sets La-Z-Boy apart from mass-market options.
How Long Does La-Z-Boy Furniture Last?
One of the most compelling endorsements of La-Z-Boy quality comes from our own customers. Many clients report their furniture lasting 15 to 25 years or more. The primary reason for replacing La-Z-Boy furniture is not always due to wear and tear, but simply outdated style. When our clients do return, they are typically excited to purchase again.
These long life spans are possible because La-Z-Boy thoroughly tests its power reclining mechanisms with up to 100,000 full recline cycles using simulated user weights.
What Services Add to La-Z-Boy's Quality?
Beyond the build, La-Z-Boy’s customer support and post-purchase services enhance long-term satisfaction.
- White-Glove Delivery ensures safe transportation, unpacking, in-home setup, and waste removal.
- In-store and virtual interior design consultations help customers choose the best product for their needs and space.
- Customization options allow users to select fabrics, finishes, cushions, and accessories.
- Furniture financing via Flexiti offers budget-friendly payment options.
- Manufacturer warranties cover frames, mechanisms, and springs, with optional extended protection available.
What Are the Downsides of La-Z-Boy Furniture?
At La-Z-Boy, we recognize that we are not for everyone, which is why we must acknowledge why some people may not prefer our products. Some of these reasons describe our common problems, but if you’d like to learn more about Problems with La-Z-Boy Furniture, take a look at this article.
Style Misconceptions
La-Z-Boy is often stereotyped as producing bulky, old-fashioned recliners. While traditional styles are still available, the brand now offers sleek, contemporary frames and minimalist profiles. However, those seeking ultra-modern, Scandinavian design might find more options with European brands.
Furniture Size
Due to comfort-oriented engineering, many La-Z-Boy pieces are on the larger side. This might pose a challenge for condo dwellers or small-space decorators.
Fabric Pilling and Recliner Noise
Minor issues such as fabric pilling and clunking sounds during recliner operation have been reported. Both are known issues in the industry and stem from La-Z-Boy’s use of long-lasting materials like high-resilience fabric and metal recliner mechanisms.
FAQs About La-Z-Boy Furniture Quality
Why Is La-Z-Boy Furniture So Expensive?
La-Z-Boy’s prices reflect North American assembly, premium materials, and a customizable experience. While not a budget brand, the long lifespan and comfort can justify the higher cost for many.
To learn more, take a look at this article.
Is La-Z-Boy Furniture Made in Canada?
Not exclusively. Most La-Z-Boy recliners, sofas, and sectionals sold in Ottawa and Kingston are assembled in Tennessee, though materials are sourced globally.
How Long Does La-Z-Boy Furniture Last?
With proper care, many La-Z-Boy pieces last 15–25 years, especially when customers choose performance fabrics and use them in low-sunlight, well-maintained environments.
What’s Next?
Now that you have a better understanding of whether a La-Z-Boy store is worth considering, you can make a more informed decision about whether to shop with us or explore other options. If you liked what you saw from us today, you might be interested in learning more about our products and what else they have to offer.
Make sure to check out these best-selling articles below:
- Best Selling Recliners at La-Z-Boy
- Best Selling Sofas at La-Z-Boy
- Best Selling Sectionals at La-Z-Boy
If you’re looking for new, stylish and comfortable living room furniture to add to your home, why stop by today? You can start shopping by visiting one of our local furniture stores in Ottawa, Gatineau or Kingston. You can also schedule a visit online before coming in.
Our design consultants are always eager to lend a helping hand. Take advantage of our interior design services to see how our furniture can fit in your home. If you’re interested in knowing more about La-Z-Boy as a whole, take a look at our comprehensive Furniture Shopping Guide.
Related Links:
Is La-Z-Boy Furniture Expensive?
What to Expect When Purchasing Furniture at La-Z-Boy Ottawa & Kingston
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